ACUG South 2013

Hello from the ACUG at Pri-Med South in sunny Fort Lauderdale! I’m thrilled to be attending my first Amazing Charts Users Group (ACUG) meeting since joining the company as Director of Product Strategy!

There are about 60 users here today learning about Amazing Charts and sharing their thoughts about the product.

We started the day with a keynote address from Dr. Jon Bertman, who discussed the evolution of Amazing Charts and the exciting opportunities we have today as part of the Pri-Med family.  Next, the group heard our product plans, as mentioned in my recent User Board post, for solidifying our Practice Management (PM) strategy and other initiatives we are pursuing this year.

The morning session was full of “ooohhs” and “aaaahs” as folks got a look at our newest product version, 6.5. We got great feedback on the re-designed letter writer, the new formulary tools and our new check-in / check-out screen that makes updating patient demographics and collecting co-pays even easier.

Users spent time in our product lab getting one on one tips and tricks from our product and technical support specialists. They also attended sessions covering Meaningful Use and  learned more about the hundreds of interfaces available today  for labs, radiology and medical devices.

The staff did a fabulous job planning this event, but the ‘special sauce’ came directly from the attendees – users that took time from their busy schedules to come and engage with us and each other.

The Amazing Charts  user community is awesome! They share their tips and troubles freely  and they tell us what it is we need to do to make the product more efficient and effective for their practice and their patients.

I am leaving completely energized and with a long list of ideas and requests and I look  forward to working with our engineering team to make these ideas a reality. I learned so much today and look forward to the next ACUG meeting ( and the next one, and the next one….)

I hope to see you at a user meeting, or a Pri-Med event soon.

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